Kansas City’s Mercury Marine Premier Dealer is once again US Boatworks.
Mercury Marine reserves the title “Premier Dealer” for only the best Mercury Marine parts dealers in the nation. These Mercury Marine dealers invest a considerable amount of time each year to ensure they meet the requirements of this honorable distinction. Mercury Marine evaluates the performance of it’s dealers every year. Performance as a Premier Dealer is reviewed on many levels as shown below.
- Have achieved and maintain a high service CSI (Customer Satisfaction Index) score
- Possess all the necessary service tools, testing equipment, manuals, and parts books
- Employ at least one Certified or Master Technician
- Provide timely service for all Mercury Marine customers
- Offer extended service hours and mobile service, when appropriate
- Use, display, and stock an adequate inventory of genuine Mercury Precision Parts
- Offer a clean, neat shop with well-organized tools and service literature
The best dealers, who demonstrate an exceptional commitment to customer service, are recognized as Premier Dealers. So how does US Boatworks continue to be awarded this honorable distinction year after year? “It’s about excellence and pride in everything we do” says Mike Tracy, President. For example, Mechanics at US Boatworks spend many weeks each winter training at the Mercury Marine technical school to be on top of the newest industry technology. The dealership also invests in marine service laptops, diagnostic equipment, manuals and tools all so your engine can be properly diagnosed and serviced when you need it. Finally, the company keeps shop overhead low and passes that savings on to you. It’s a win win for customers who choose US Boatworks for their sterndrive repair or maintenance – Excellent Service & Affordable Rates.
US Boatworks strives to be the best outboard dealer in the Kansas City area. When we say Mercury Marine parts dealer, that not only means you can trust Boatworks as a quality, knowledgeable source when you are buying a new Mercury Outboard or Mercruiser Sterndrive, US Boatworks can be trusted as your #1 boat repair shop serving Johnson County, Jackson County, Wyandotte County and more. Quality boat repair is crucial in maintaining your boat motor and insuring that it will be reliable out on the water. Nothing will ruin your day at the lake like a outboard motor that doesn’t run properly. So when choosing your sterndrive or outboard repair shop, keep in mind that great mechanics make the difference in whether your boat runs great or not. Look for certified mechanics that have years of experience and also do their continuing education. The team at US Boatworks looks forward to serving you for many years so you can continue to make wonderful memories out on the lake.